I ordered a corset and was excited for it to arrive, but when I received an email asking me to confirm whether I would like them to use a different fabric as the one they had was out of stock, I was unable to get through to reply. I tried emailing, calling and using the live chat function on the website, but none of these worked - my emails kept bouncing back when I sent them, and I did not receive a reply to my calls or chats. I still haven't received either a corset or a refund, and am very disappointed, as I was looking forward to finally having a made to measure corset!