I should have read the many other reviews before booking. They allow unscrupulous owners to freely take extra charges from your payments details with no evidence. Host, after leaving us a 5 star review, accused us of taking at least half of his dirty laundry on our tour of Florida. Clearly a mistake but their property manager and then hidden. Or just a way to solicit extra funds. Support useless. Pretend to help. Get you to jump though hoops only to reject your claim and side with the host that is paying them fees and therefore complicit in their criminal activity.