I am unhappy with the shipping experience. I requested 2 day shipping and no one bothered to get the order out in time. I emailed to follow up and it was only then that you discovered the order had not shipped. At that point, it should have been overnighted since it was already on day 2. Instead, I was given an obvious lie about "the system" not sending out an email. 2 day shipping ended up taking over a week. Anyway, I was given a refund after I asked for it (it was not offered) which I appreciate, but you guys need to do better.
3 years ago
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