Order process online was fine. My item wasn't in stock online so I wanted to call our local store. Searching online, your Google entry only listed your corporate #. I left a message here with no answer. Also, when you choose "local store" in the phone menu, it doesn't go to the local store. I was told the (corporate) office was closed on the weekend even though the local store was open. I eventually found the local phone on your website, but it would have been nice to have the right number on your Google entry: https://www.google.com/search?q=vuori%20palo%20alto&oq=vuori+palo+a&aqs=edge.0.69i59i512j69i57j69i64.11829j0j1&sourceid=chrome&ie=UTF-8&tbs=lf:1,lf_ui:10&tbm=lcl&rflfq=1&num=10&rldimm=6180342670236421280&lqi=Cg92dW9yaSBwYWxvIGFsdG9aESIPdnVvcmkgcGFsbyBhbHRvkgEOY2xvdGhpbmdfc3RvcmWqAQ0QASoJIgV2dW9yaSgA&ved=2ahUKEwiZ_9GUvMb3AhW_DkQIHfjFCzUQvS56BAgHEAE&sa=X&rlst=f#rlfi=hd:;si:6180342670236421280,l,Cg92dW9yaSBwYWxvIGFsdG9aESIPdnVvcmkgcGFsbyBhbHRvkgEOY2xvdGhpbmdfc3RvcmWqAQ0QASoJIgV2dW9yaSgA;mv:[[37.902120599999996,-121.9190137],[37.288781,-122.4625489]];tbs:lrf:!1m4!1u17!2m2!17m1!1e2!1m4!1u3!2m2!3m1!1e1!1m4!1u2!2m2!2m1!1e1!2m1!1e2!2m1!1e3!2m4!1e17!4m2!17m1!1e2!3sIAE,lf:1,lf_ui:10 Also, why can't your website have access to local inventory so that I don't need to call around to find something? Tx, Mike