So far so good.... very clear and simple to sign up. Pet plan refused us lifetime cover as my dogs are over 6.... waggel stepped up and I’m thrilled with the cover offered ! Cheaper than tesco .... so much more on offer included as standard .... keep impressing me Waggel! **update** Been a couple of months now since diagnosed.... Waggel have been with me every step of the way... quickly processed all my claims, and even knew who I was on the phone!! I’m so glad to have them on my side .... staff genuinely care!