From start to finish the Wilding Wallbeds team has to pass my expectations and been one of the best customer service providers have worked with. They listen carefully to what we were looking for in some of the customization we needed. They made it happen on time and had a great price. We were extremely pleased with the final product and use it in our main room every day. It looks great, feel solid, and we get a great night's sleep along with additional space in our bedroom when our bed folds up and becomes our desk space. Highly recommend them for their product, and even more so for their excellent ability to listen carefully and follow through.