TRULY DREADFUL CUSTOMER SERVICE. This company supplied me with a Helios summerhouse. The product itself is reasonably good but getting hold of some spare parts took a long time and involved several wasted days waiting in for deliveries which either didn't happen or were wrong I was offered and accepted a paltry goodwill gesture but would rather have not had the hassle. Each contact with the company results in an empty apology and a guarantee that they'll listen and learn BUT THE NEGATIVE REVIEWS KEEP ON COMING. Think very carefully before using this company and check out their many negative reviews before committing yourself.