Having began the journey of getting new storage heaters with Home Energy Scotland and then onto Warm Works, I cannot fault the company at all. They coordinated the surveyor appointment, technical expert appointment, communicating at all times. Everyone arrived when they should have and I was made at ease at every stage. When it came to the installation, the communication and attentiveness from the company was excellent. Storage heaters were delivered when they said they would be, carpet fitter uplifted carpets when he said he would attend already for the installation. The installation was amazing, the men worked all day and only took a 15 minute lunch break, even though drinks were offered. The men laid sheets to keep the rooms clean and when completed, tidied up, you'd never have known they had been working. Carpets relaid the next morning and all completed. Coordination was 100% from start to finish. I can't thank them enough for making the process so easy and efficient, especially when there was a 90 year old to be considered. Thank you again