From ordering to collection this transaction was unacceptable on so many levels! 1. Skip ordered online via website - shown as in stock and deliverable on the day selected (Thursday) payment taken with no problem 2. Telephone call from company saying skip not available as website had not been updated!!!! but could be delivered the following Tuesday. Accepted the change as needed a skip but had to rearrange the gardener 3. Email received confirming the delivery as not the Tuesday but the Wednesday - so once again had to rearrange the gardener 4. Booked a collection date - this was not met 5. Booked another collection date - this was also not met 6. Try to contact via email/telephone told both mailboxes full so messages could not be delivered 7. Skip finally collected 3 days later Totally unprofessional and unhelpful - do not use this company to order a skip unless you can be totally flexible on delivery and collection dates or just don't care as they apparently do not!