Got an offer for watch having sent lots of photos - sent off and then they sent back a lower offer revised by over £350 claiming servicing - new strap (on a second hand worn watch!) - had watch returned to me and they had damaged the outer box by putting a sticker on something that didn't belong to them and when removed it made a mark - took lots of emails back and forth to get them to acknowledge this and eventually they said there was nothing they could do - and that the box damage that they caused wouldn't affect the second hand sell on value!!! Honestly don't waste your time with them!!!