Never give 5/5 cos nobody is perfect. Our hot tub was bought as a 2nd best holiday because of covid 19. Since we put it up, we've never been out of it. Even my husband uses it. He looks after the chemicals and keeps it in good order. We both agree that it was a good idea to buy it. There was a hold up with delivery, but Aavespa kept in touch with details, and the hot tub was delivered when they said it would be. Setup was easy enough, and it wasn't long before we were using it. Many thanks to Wavespa