I am compelled to share my recent experience with Webbs of Cannock LTD, and it is with great regret that I must express my profound disappointment with the level of service provided. The manner in which my Samsung TV order cancellation was communicated demonstrated a complete lack of professionalism. Instead of a phone call, a perfunctory email was sent, leaving me bewildered and frustrated. The excuse of a delay and unavailability is unacceptable, especially considering the order was processed online without any indication of stock issues. This not only highlights operational inefficiencies but also calls into question the integrity of the entire ordering system. My expectation was a seamless and reliable service, but Webbs of Cannock LTD failed to meet even the most basic standards. This experience has left me questioning the competence and commitment of the company to customer satisfaction. I hope this review serves as a cautionary tale for potential customers considering Webbs of Cannock LTD, and I implore the management to take corrective action to prevent others from enduring this grief.