Absolutely vile, parasitic company. Clearly a scam. I booked a train online, and at the end received a "voucher" for money off my next train. Then, a month or so later, I get £15 taken from my bank account, which is apparently a monthly direct debit. I did not provide this company with my bank details, nor was I in ANY way aware that I had signed up for this. I could not be more disgusted.