MANCHESTER FOLK - DO NOT USE, ABSOLUTELY SHOCKING SERVICE!! I stupidly didn’t read these reviews before booking so I guess it serves me right a little bit!! Looking at them now we came out of it better than most! The customer service is non-existent. I had the misfortune of having to to ring a few times and on each occasion I got an extremely rude and uninterested chap at the other end. Main issue is the wait on return. We phoned and were stood waiting half an hour. When I phoned to see what was happening, the guy actually seemed angry I had phoned and just said “Yeah it’s two minutes away”. No apology or hint that he gave a damn. A further 15 minutes passed before the unapologetic driver turned up. His reaction when I asked was “Dunno mate, they only told me 10 minutes ago, I’ve not been doing anything else”. The car seems ok, he’d messed about with my radio settings which I thought was unnecessary. 18 miles extra on my clock which is better than the 35 I’ve seen someone put on. I’ve asked them to tell me where the car park is but don’t expect a reply!