They are on wowcher and after a recommendation we thought we would use them for our anniversary holiday. As much as it sounds cheap on wowcher they begin to add extra costs on when you need to ring up and confirm your holiday. Usually on wowcher they are up for £99pp however ends up being another 200-300 on top and that’s without selecting seats on the airplane. Due to covid we cancelled as we would not be able to isolate so that was sorted over the phone and rearranged for another time however completely ignored our request for the dates we wanted and made the booking 4 days prior to when we wanted it. We then did not receive any communication with them, I emailed Nancy to confirm exactly when the booking was again and I’ve been ignored for nearly a week until I emailed a different email and Steve refused to provide us with a refund due to us now being unable to go because they haven’t bothered to communicate with us what so ever until I cancelled as we have had to book another holiday in replacement due to the complete lack of customer service in the upcoming months to the holiday.