What absolute con merchants BEWARE of Wowcher Weekender Breaks. I booked a holiday Auschwitz which seemed a bargain for 3 nights to Krakow and Auschwitz tour, via a Wowcher advert and paid £282.98 on 04/12/2023 – Wowcher client/affiliate which was with a company called “weekender-breaks” The date booked with weekender breaks for the holiday was 30/01/24 3 nights returning 02/02/24. I then needed to pay extra for transport from the airport to the hotel and return I then had to pay for transport from the hotel to get to Auschwitz return. I paid a further £56.00 and £160.00 TOTAL paid for the holiday was £498.98. I am unable to travel due to having had a fall, damaged my Achilles heel on my left leg and my knee on my right leg waiting for a knee replacement I have had an injection to assist with the pain, Due to seeing the Surgeon in March again and set a date for the knee replacement. I can not walk at present as both legs are affected. I emailed weekender breaks asking for a refund – and supplied proof of my surgeon reports and X-rays, to prove my case is legitimate. There was no response to my email so I phoned Weekender Breaks I Spoke to Parkan Parritan from Weekender – brakes who would not put me through to the owner of weekender-breaks. He advised he would not refund the monies due to my ticket being non-refundable – its their T&C – surely when one has proof of a doctor's letter and X-rays as proof of not being able to walk this should be taken into account. Initially to claim the holiday I paid for was a nightmare and not straightforward to find out who the affiliate was with full contact details not made 100% clear and available. The upsell thereafter works out more expensive than booking directly with a legitimate company. The upsell is required ...... i.e hotel I was told was 70km away for the Auschwitz tour so I had to pay for transport there and back A Wowcher cheap weekend away???? Who you kidding Weekender breaks? Now transpires No Refund will be given even though I have provided proof of surgeons letters and X-Rays. if I want to postpone the break then I either have to cancel and lose everything, or pay an extra £499.00 for a 3-night break to Krakow!! Unplanned surgery has no bearing and these chancers just want further monies regardless of anyone’s unforeseen circumstances. Avoid at all costs!