Awful experience booking hotels with them after paying for a Wowcher holiday experience to Italy, going to Rome, Naples and Sorrento. We were pressured to accept the hotels and flight changes, staying on the phone to confirm with them within a couple of hours. However they did not take into consideration our factors which was we want a hotel 15-20mins from city centre and we trusted agent to book us what we requested. They sent us to 3 hotels that we need to get to an hour away by bus and train. NEVER USING THIS COMPANY AGAIN! The agent lied to us, saying the hotels was close. We escalated the case and we have to fork out another £500 just to change the hotels which the agent booked for us. Phoned them up 12 times to get this sorted and no one can sort it for us.