I switched to save, however they didn't switch both my supplies but instead charged me the same for one, leaving me to pay the same with my other, costng me an additional £50 a month. I raised a complaint, contacted many many times and no reply. They didn't even honour their offer of an Amazon gift card to switch either! They didn't even tell me that 2 payments would come out in the first month! No one called me back, no one replies - now i have to take my case to the ombudsman!
5 years ago
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