Dear wellgosh team. Hello, I'm requesting a refund today as well. I am sending it again because I didn't hear back from you. It's been almost a week, but I'm telling you that it's impossible to track the delivery of the product. I haven't heard from you for a long time, but it's a very unpleasant situation. I can only say that my product was lost or had a problem during the preparation process. Therefore, I order an absolute refund. Regardless of the reason, we will have to give you an unconditional refund without further shipping. I will leave inquiries continuously to hear from you, and if you do not close the contact, I will request a refund through another method.