I eamiled an enquiry on a Saturday and got a reply on Sunday even though this is out side their stated hours of bussiness. I ordered starigh away and got it by Royal Mail on Tuesday. The Apple iPhone 8 Plus was declared as Refurbished and Pristine. It certainly is pristine and by all apearances could be a new phone. The only indication that it is used is that the battery is shown as having 88% of the original capacity which is still much more than a new iPhone SE would have at nearly £100 more. It probably was not worth paying £7.95 to have a screen protector put on because the case that I bough else where for less was inclusive of a screen protector. It is a shame that WeSellTek doesnt sell cases it self.