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Anonymous
Visited Wex Bham earlier and I feel was made very uncomfortable by one of their staff, I was apparently 'behind the till' - the clear implication from his tone that I was up to no good. This despite the till being behind me, several feet away with two rather bored looking staff between me and the till. I was within a area that I (and I have seen others in the past) stand in to view a number of lower cost items before selecting and making a purchase. If its restricted, access should NOT be possible ! There are no barriers in place. My hands were in my pockets, I have tight pullover with normal trousers, I hadn't got a heavy coat on nor an open bag, (no place to hide anything shoplifted) I wasn't touching anything on display, I acknowledged him and said I was just looking, after which I was 'challenged'. I've shopped as Wex many times, several of the staff 'know me'. Ashamed that this now passes for customer service. Spent over £2K with Wex, LCE and MPB during the last 12 months. After this WEX has seen the last of me, that's £130 + of Fuji printer I had expected to purchase for a start. VERY POOR WEX.
1 year ago
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Wex Photographic has a 4.3 average rating from 46 reviews
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