Used to purchase my wood from luxury wood company,stayed with them for a few years,then started getting small pieces of wood,brought it to there attention and they gave a voucher for money off next order,then next order was just as bad so moved onto Whitehorse,been using there wood for the last 2 years and the quality and size have always been perfect,up till now that is,just had a delivery and the majority of the logs are more like kindling,even the length is shorter at around 21cms,mentioned it to the company thinking it’s good feedback to them,so they wanted photographs etc,no problem sent them,then they wanted more photos so delved into the crate more,then they wanted to charge me £40 to return the wood that they have supplied that isn’t within there own tolerances. Such a shame to have to source another supplier for consistently good wood that isn’t necessarily cheap.so if anyone knows of one please let me know as that’s 2 companies ticked of my list.at least luxury wood company attempted to correct things which is more than Whitehorse attempt.