Initial investment is debited from the current account by direct debit on the working day after opening. There is no advance information on this type of ambush-like direct debit. As a result, you have less than 24 hours advance warning for a corresponding account coverage! Of note, my initial would have been a six-digit € amount.
If you call the hotline at this platform, you get the information that they (white box) can't do anything about it. "... the direct debit would just burst with a missing coverage on the bank account".
Honestly, thats how it should work? Are those guy nuts?
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Alice, Customer Support
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