Ordered a barbecue which has arrived very quickly. It was apparent this had been out before as two parts are missing and the product has damage.. Still waiting for this issue to be sorted. Really poor after sales service. You can't ring and of course it's really easy to blame Covid but taking over a week for the first response and then delaying further is totally unacceptable. If you e-mail to complain you go to the back of the queue.No-one wants to take responsibility and sort things out. Will never use this company again!
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