Really unimpressed with this company. I bought a barbecue for £70 and it arrived with pieces missing and handles that are the wrong size so therefore cannot be attached. There was also a part in the lid where the metal has detached. Because of the handles missing, you cannot open and close the barbecue safely and so we have not yet been able to use it. I've sent numerous emails with pictures describing the problem and am still yet to hear back. Would like to either receive the correct pieces so I can use the product or be refunded!!!