Sarah Griffiths
I am so sorry I did not read the reviews of this company before placing an order from them. I have raised my concerns 3 times and not had any response therefore I feel that I have no their choice but to leave a poor review. I was looking to purchase a gazebo with a fast delivery time. Wido was recommended by Mrs Hinch So I went ahead and purchased a gazebo from them. Despite the website offering next day delivery my purchase arrived 7 days later. During this time I contacted Wido to determine a delivery time and did not receive a reply. I gave Wido the benefit of the doubt due to the pandemic. However When my purchase arrived I had to refuse delivery due to the box being severely damaged. I could not be assured that the product was in tact and that there were no parts missing. Again I contacted Wido with photographs of the damaged packaging and again I did not receive a response. The delivery driver also took pictures to show the company. I requested a replacement product or a refund and have had neither to date. I have lost £129.99. I will also inform Mrs Hinch that she is misleading her customers. Do not use this company.
1 month ago
 
Wido has a 4.03 average rating from 1,553 reviews

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