In general very good the process was a complicated one and should have been much simpler bearing in mind we were cash purchasers and no chain I think the problems encountered were created by the vendor not being totally up front about his circumstances rather than any Estate agent shortfall. Some contact with the vendor would have avoided some of the confusion along the line. We understand that your key interest is with the vendor who after all is paying your fee. However we were generally satisfied with your level of service and attention during the process. We still appear to be getting some postal items and due to the fact we are not there all of the time that could pose a problem for the vendor