Sportsdirect sent my parcel via WnDirect company to Russia. This company requested a photocopy of my passport but their webpage is not working. Their support service doesn't seem to be cooperative at all. It took ONE WEEK to exchange 3 e-mails.
After a week they sent my parcel back to Sportsdirect whose support service just gave me a link to the tracking webpage. No help from them either.
I am very disappointed with the service of both the companies.
Hope to have my refund as quickly as possible.