Terrible. I have had better experience from sketchy asian websites!! If you want to gamble your money and MAYBE recieve your whole order or MAYBE get a refund then go ahead. It has been 3 weeks and going since they've received my return and email claims I would be refunded in 5-7 days. Customer service basically just says "we are working on it!". But if you really go through their comments on social media (if not deleted already) people are having horrible experiences. The most common being only recieving some of their order after waiting 4+ weeks and customer service not replying to them or like me, NOT GETTING MY MONEY BACK. I'm giving it 30 days and then going to my bank to dispute. I've gotten refunds from Walmart, amazon, kohls etc in less than a week. There is NO REASON to take almost a month or more. Supposedly used to be a great brand hence why it has had some great reviews in the past but as of the past year they're terrible. Like I said, if you want to gamble your money go ahead, don't fall for the 5 star reviews!