Seems as though, everyone is having the same experience with this company. It's been three weeks; still no delivery. I've ordered from them in the past and my package arrived perfectly fine and I liked my items, but this will be my last time ordering with them. I understand shipping delays, but to purposely lack customer service though...?! Nah. Keep your coins and find another US based brand. Such a shame. Because you know influencers don't have to go through this for product that they AREN'T even having to pay for. You would think the individuals that have to pay for their items would be treated better.