The website is poor. Pages don't scroll properly. Occasionally it is in the wrong language and currency. There is no email contact details that I can find. They have not emailed me after an order either. I wire transferred nearly £1700 for my purchase. It left my bank instantly and arrived in theirs instantly. 3 days later, there is still no receipt and no confirmation the order is processing. The 0845 local rate phone call is answered by a machine speaking German. The first time it hung up on me after a two minute German message. The second time it took 5 minutes and 11 seconds to get another language speaking man answering who told me to call back another day because he didn't speak English. I wish I had read the other reviews here before parting with my money. I have no way to contact them to get it back.