A guitar I've wanted for a while was on sale on this site, but after reading reviews of the site I was a bit reluctant, people where saying their orders arrived broken and there was barely any customer support for people in the U.K. . However, I decided to order the guitar, and it arrived 3 days later, well-wrapped and with no damage whatsoever. Very happy about the whole process and would recommend! My only gripe would be that the emails I received regarding my order where in French and the English translation was broken, but no-ones perfect. I was still able to understand it though! Thank you Woodbrass, 10/10