My oven gloves were absolutely what I was looking for. The old style, which works perfectly. As advised by one of your previous customers, I washed them first to soften them and they therefore now bend in my hand, which other over gloves do not. Even my husband is happy with them. They protect my hands and arms and are sufficiently long to allow both ends to be used with plenty of leeway. I was also very impressed at the way they had been beautifully packaged, which made me feel I had bought something of value. It shows the pride you have in your products and I feel you are perfectly justified. Many thanks.