accommodation and site selection was easy to work booking failed after completion of payment not knowing if payment had been taken, tried using online help adviser only to be told no online adviser was available (though it available on the screen.) Telephone number was out of hours. next morning email from you said it had failed and via my account I was able to rebook. This was done but on completion of payment and conformation it was found that the extras booked had not been added as per saved email / booking frustrating booking. Will book extras at site and lose the savings it seems easier