Stayed in surf village in platinum van. Unclean on arrival- blood over nets, crumbs over floor and dirty, cooker not clean and hob and something smeared over window on door. Top of freezer very dirty.
Reported net with no response, apologies offered on leaving from reception when this was raised again.
Signs state all vans are deep cleaned and this was clearly not the case for us.
We have visited previously and all was ok but will not visit again. How can a company expect paying guests to leave tidy when they do not do the same. Very disappointed.
Seagulls everywhere including accommodation waiting to take your food from you so no point having having a barbecue. Accommodation off the beaten track so don’t expect views in ‘surf village’.
Overall very disappointed and feel wasted hard earned money at such a difficult time for all, was really looking forward to our family break , ended up going home early ☹️☹️
2 years ago
Woolacombe Bay Holiday Parks has a
4.6
average rating
from
12,438
reviews