We have been coming for 5 years now but this time I felt that the system has let us down. We booked online and followed the process selecting our dates, number in the party and the holiday insurance option. However, on reviewing and confirming noticed that the booking hadn't pulled through the child on the booking, so clicked edit and selected the child again. However, we then had to choose all the dates and details again! Which we did but then had the issue that when we confirmed the holiday insurance hadn't pulled through either and now we can't add it. The system should remember all the details you've input, not start the whole booking process again, and deselect elements you'd already added. Disappointed.