I'm not the best on-line being a "silver surfer" but I found booking a bit of a headache. I got confused with the "first pet free" offer and was surprised by the £30 added on at the end of my bill. After "live chat" I was told this was only on specified dates. I could have selected a different date but as I had a headache by then and didn't know how to get there, we decided to pay the £30 as the rest of the holiday seemed to suit us and I'd had enough. I was unable to find enough information about dogs, except for the free dog bed, toy, treat and pooper scooper (all of which was a bit unnecessary) and would have liked clear information regarding exercise areas and dog friendly beaches and walks. As previously stated, booking is probably a breeze for someone more familiar with a laptop.