Beautiful brand new caravan, in a stunning coastal location. The park has fantastic facilities for young families and should be 5* , however, the duty manager (today 27/03/17) is the most disgraceful customer service representative I have experienced in 30+ years of traveling the world. 4 days of speaking to the staff due to teething problems with the brand new van, just not interested, not willing to help. Just assumed I wanted money back (which I didn't) our holiday was ruined by their poor preparation, teething problems and mis-communication. Let alone two cars being burnt out, no gas to shower or cook food. Such a shame as we were about to re-book for high summer before leaving but I would advise everyone to sadly avoid place and it's 3 sister parks, due to how you will be treated! I fully appreciate places have teething problems and a simple genuine apology would have gone a long way but now I will be contacting all relevant authorities and media highlighting every issue due to how we were spoken to today. (And in 30+ years this is the first bad review I've had to write)