I’ve been staying at Woolacombe bay sites every year since I was a baby & there was only the golden coast site with a paddling pool where the indoor swimming pool now is. However the sites have drastically gone down hill over the years with being very overcrowded & the parks only interest is money making & not their paying customers happiness!! We stayed at twitchen house this time with my 2 young children & 2 small dogs. We booked a gold caravan as it stated in the description that these are in the best locations, well ours was in a dug out ditch full of water!! We had to drag our cases over muddy hills slipping & sliding everywhere!! No where to park so miles to walk from car to caravan & miles away from facilities! My daughter fell twice injuring herself quite badly requiring first aid. The entertainment venue was so badly overcrowded that we could never sit down. I stood every time we went there holding mine & my children’s drinks. My son aged 2 was also injured in the soft play area as this was also overcrowded & I had to stand at the entrance to it as again no where to sit. Food very overpriced & not good. Swimming pool also overcrowded & cold. No lifeguard so kids jumping & diving from sides almost landing on my children. Sadly after many happy times at these sites as a child & growing up I can no longer share these with my children. I could not b anymore disappointed with our stay. We ended our stay early as the kids were actually crying to come home. I feel Ill from being so cold all week in a caravan with pathetic heaters in bedrooms that were on maximum 6 hr timers so would wake up freezing. Duvets are very thin summer type ones & pillows are plastic coated so u stick to them. A gold caravan??!!!! Really??!!!! I did complain twice but was just told to put it in my survey!! No one wanted to rectify the problems