Arrived really quickly (with some fun stickers!) with minimal packaging and clear instructions. It was easy to use and didn’t have that strong, horrible smell that most hair removal creams seem to have. I have sensitive skin so usually struggle with them, but I didn’t have any burning or other side effects with this one which was great. I did find it worked better on some areas than others and I’m not sure whether that’s down to the type of hair, or because I accidentally rubbed it in (the instructions tell you not to do this), but I think it was the latter, and it definitely works better on longer hairs but this is to be expected. Great cream though and I will definitely buy again.