I am making wedding invitations for a friend and decided to get a few samples from this company but was not sure what I needed so emailed them. So glad I did, nothing is too much trouble, they are so helpful and kind and not at all pushy. You can tell that the whole team are interested in what they do. Alison especially has been wonderful, suggesting different ideas and sending links and pictures to help me. Such a rare service these days. I will certainly buy from them again. I even got a email with help, on a saturday! Thank you all at wowvow, so nice to have such a personal service. Must not forget that the products are excellent too and the good were so well packaged, it looked like a box of Christmas presents when I opened it! Jo