Absolutely ridiculous. They are taking advantage of students, like myself. I provided a lot of support to my writer and he was not getting it write (not the issue). I had written a complaint where they asked if I wanted to change writer which I refused as I used this service to relieve some stress but received nothing else other than more stress. They sent the paper to their Quality Assurance Department where they told me that half of the work that their writer had written for me was AI generated. Their T&C’s state “The Products You buy from us are guaranteed to be 100% original and contain no automatically generated content”. They take advantage of students. DO NOT USE THIS SERVICE.