We have used A2B transfers in the past without problem however, we have just depended on them for transfer from the airport to our hotel and back again for our recent holiday in Rhodes. We were staying at the Lindos Village Resort and Spa and on finding the company at the airport who are clearly sub-contracting for A2B we were told that the streets were too narrow for the mini bus to drop us off and were told we would be dropped of at a place called Lindos Reception where someone would give us our keys and show us where to go. Having never been to Rhodes before this sounded plausible so not too much of a concern. What a LIE. We were dropped off in a car park on the edge of Lindos village and told this was Lindos Reception. Still taking it in good faith we disembarked looking around for the Reception. By the time we found it the mini bus was long gone and where we were told we would get our key and escort was in darkness and locked up. The place where we were abandoned was all but deserted as it was past 22:00. We didn't know where to go or what to do the only thing that was clear was the fact that we had been left in a potentially dangerous situation. Fortunately a local in an otherwise empty taverna saw that we were in a mess and helped us out. He phoned around to find where the hotel actually was, which when the truth of the matter came out was over 5km away in the next bay. He then phoned for a taxi for us and informed the hotel that we were on our way as they were also worried about our absence. I can only thank heavens that this man was in the taverna and that he sorted out the problems caused by a transfer company that don't seem to know where the hotels on its own island are. Clearly by the time we made it to the hotel the restaurant had closed as it was getting towards 23:00 so no food that night. We raised the issue with our travel company the next day who took it up with A2B and also refunded our taxi fare from the previous evening. The access to the hotel was not a problem at all as there was a regular bus service from right outside the hotel entrance and also coaches taking folk on excursions were regularly picking up and dropping off so I don't understand why the travel company found it so difficult to get to the hotel. We did see during our stay that the same company was dropping off at the Lindos Royal hotel which is adjacent to the Lindos Village Resort and Spa. Our travel company were very good and refunded our expenses without question which raises the thought that this was not an isolated incident. To add insult to injury when our travel company explained the error to A2B and where the drop off/pick up should have been they refused point blank to pick us up there and unless we undertook to get back to the point over 5 km away they would not take us back to the airport. Clearly we were not going to do this and the hotel kindly arranged for a private transfer for us with a company that they use regularly and clearly know their way around the island. Again we had to pay for this ourselves but were refunded without question by our travel company. Basically I think that A2B should be ashamed of the "service" that we received and review with a bit more care who they are subcontracting to as people in strange places are reliant on being taken to our hotels safely and not abandoned in deserted areas late at night. I have rated this as 1 star as there is no option to give less