Extremely poor customer service and shocking treatment of an old woman (my mum) who got sent by accident from Ace a double order which she returned and since then has had constant trouble with them hounding her for payment despite returning the items. Myself and other family members have spent up to an hour each on the phone and each time thought it was resolved. My mum who is 86 is still getting letters saying she has defaulted on credit (which she never took out). The bad news is she died over the weekend Ace so I suggest before we take legal action against you Mr David Twigg you get this sorted and sorted fast or I will be leaving this review across every social media site there is.