Shocking customer service! Alpine installed our front door on the second attempt, after cancelling the first time on the day. The incorrect handle was provided, which their installer said they will advise the head office of, but they will not respond to our calls to arrange changing the handle. After reading some reviews, i'm fortunate that i even received my door but considering how a handle change is such a simple thing, Alpine do not want to sort it when they're quick to take 95% payment before the door is even installed, when they know themselves how bad they are at completing jobs.