Worst agency ever. Never have I dealt with a more unreasonable agency, especially during a time like this when we are going through a pandemic. First of all, once we made an offer for the place which they have accepted, they have been very unfriendly and demanding. They required us to go to the office to show original copies of passport and even required my guarantor to show original copies of his passport or get it certified. I have never had another agency ask this of me before and they will not make any exceptions seeing as the guarantor is part of a vulnerable group. They have threatened to pull the contract/offer and put the house back on the market which is them just trying to use fear tactics. Its a shame because the flat was really nice, but it is not worth it, they have cause us so much unnecessary stress. After reading all the bad reviews, I regret choosing this agency and will never use them again. There are much better agencies with simpler processes and friendlier agents. Please do not use Chase Evans, they don’t deserve your money, take it to a better agency.