I ordered blinds on the 4th January 2021 meant t be delivered by 11th January no confirmation came through of them to be delivered . On the 11th phoned customer service told they will be delivered 12th January now . On the 12th No delivery from Dunelm called again will be here on 13th or 14th or 15th . Reason for this was they were out of stock but that didn't say that to me when I purchased the goods took payment . No one told me from Dunelm customer service when I called three times what a pathetic excuse no clue what is going on . When I made a complaint they said we value your feedback we are sorry . They don't want there customers the way they treat them . I replied back to my complaint to Dunelm They have offered a £15 voucher How nice . I am so touched by the way they handled things I will not purchase from them again . This is not the first time this has happened to me second time last time i will buy things from Dunlem