I've been to this store a few times in the past, staff have always seemed pleasant. Although went in earlier today, enquiring about mattress toppers. Unfortunately a staff member was extremely rude, when asked a question about one of the toppers. I asked to speak to the manager and she said she is the manager. This was untrue as when I got to the tills, I was advised she is a supervisor. Even so this woman was extremely rude and unpleasant to deal with. She is in the wrong job. She smirked when she said she was yhe manager. I think her name was Abi! But could of been a fake name. Il not ever use the Rochdale Dunelm again, because if this is who they have as a supervisor they need to look again.