Went to horsham store 18/02/2023 popped up to their coffee shop ordered a two latte coffees when we tasted it ,it was so strong we could not drink it when questioned the barista she said it was made with two shots,i said i never ordered it with two shots,she never offered to replace it,then i asked for my money back she requested the manager to attend,she also told me this is how is made at all coffee shops nero,costa starbucks ect when googled this was not true.if this how they treat customers I would stay clear of dunelm coffee shop horsham.
2 years ago
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