Delivery date was agreed and then told it would be almost a week later. Spent 40 mins on the phone ( 35 mins on hold!) I had driven up to my sons flat in Edinburgh to take delivery as he is working away (300 miles each way!), and taken time off - all for nothing. Only refunded half my money up to now and waiting for “a manager” to call me so that I can complain! Won’t hold my breath! Customer service is beyond incompetent. Will never shop there again.
1 year ago
Dunelm has a
2.3
average rating
from
1,035
reviews
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